We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Just like people, our pets can become overweight easily. It’s important to maintain a balanced diet and monitor your pet’s weight regularly. There are many different diet options to maintain or achieve a healthy weight. If you are concerned because your pet is overweight or is gaining weight, our vets will be able to help you determine if your dog is simply eating too many treats or if there may be an underlying health issue that could be the cause of the weight gain.
Your veterinarian will do a full assessment of your dog’s body condition to determine if they are overweight and what their ideal body weight would be at their age.
Are some breeds prone to obesity?
Some dog breeds can become overweight easier than others but in general, preventing obesity is always possible. A mix of low-calorie food and daily exercise can help prevent excessive weight gain in any dog.
Why should my dog have a weight loss consultation at the hospital?
Just like humans, being overweight can be the stem of many other health concerns in dogs. Keeping your dog at an appropriate weight can help your dog live a long and happy life. At our clinic, we offer a metabolic feeding plan that helps calculate calorie intake based on size and breed of dog. We can help map out your pet’s weight loss and keep them on track.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 30, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.715.5143. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:30 pm. Saturday: 9:00 am - 5:00 pm.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Prevost Veterinary Clinic