We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

250.746.7178

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Welcome to Prevost Veterinary Clinic in Duncan, British Columbia

Mission Statement

Our purpose is to provide compassionate, high-quality care to all animals entering our hospital and to treat their owners with respect and empathy. We will treat our patients as if they were our own pets.

Prevost Veterinary Clinic has a long history of serving the Cowichan Valley, from Ladysmith and Chemainus to Cobble Hill and Mill Bay, starting as a mixed animal practice in 1963. Currently, we are a small animal practice specializing in the treatment of dogs, cats, and pocket pets and employ over 25 staff members.

Our Vision

Prevost Veterinary Clinic endeavours to promote healthy relationships with our clients, their pets, and between team members. We always aim to increase our level of efficiency, effectiveness, and skills to better meet the needs of our clients. We will never become stagnant and will continue to keep abreast of all new information, skills, medications, techniques, and equipment in the industry. Our vision is that of a friendly, cheerful, compassionate, high-quality, clean, efficient clinic that keeps our clients returning.

Core Values

  • Respect for clients, their pets, other team members, and ourselves.
  • Compassion for clients and their pets; to comprehend the possible attachment and emotion that is associated with each pet; to comprehend the possible emotions of the pet.
  • Empathy towards clients and their pets; to listen to clients’ wishes and needs, and to respect those needs; to comprehend what the pet is going through.

To learn more about our hospital, please watch our video! 

Meet the Team

Services

Blog

Now here’s something to chew on!

By: Dr. Kyle Clark, B.Sc., D.V.M. The health of your pet’s mouth is extremely important and therefore it's essential to take proper care of their teeth to ensure a long and happy life for your pet.

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Dogs and the Grain-Free Diet

The latest information on canine nutrition.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 30, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.715.5143. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:30 pm. Saturday: 9:00 am - 5:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Prevost Veterinary Clinic