We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
No one likes the thought of a lost pet. At our clinic, we recommend both a microchip as well as a tattoo. It will help your pet with being identified with ease. A microchip is a small electronic bead that is injected under the skin behind their shoulders. It is a permanent solution to pet identification, as long as the contact information is kept up to date.
Although a tattoo in the ear is always recommended for every pet, a microchip is a more permanent way to identify your animal should they get lost. Occasionally, a tattoo may be difficult to read over time, or you may move to an area where the code is not recognized. The microchip data can be registered with online databases so your pet can be easily identified from most clinics with a scanner.
How does microchipping work and is it safe for my dog?
A very small chip is implanted through a needle under the skin. These chips are read by scanners that most vet hospital and SPCA branches have. Microchipping is very safe and is most often done when the animal is being spayed/neutered. Using the code provided with the microchip, you can register your dog with online registries so they can easily be identified.
How much does it cost to microchip a dog?
For pricing, please contact the clinic and we will be happy to provide you with a quote.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 30, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.715.5143. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:30 pm. Saturday: 9:00 am - 5:00 pm.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Prevost Veterinary Clinic