We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Living on the West Coast, fleas and ticks are a year-round problem for our pets. Dogs that hike through the bushes often pick up fleas and ticks regularly. Fleas may transmit tapeworms and ticks can be a carrier of Lyme disease. It is best to treat to prevent rather than trying to get rid of these issues once they occur.
Excessive scratching or licking is the most common sign that a dog has fleas. However, a flea comb is the best way to see if a dog has fleas. You may also notice black flecks in the hair or on their bedding; this is the waste from the fleas. Ticks are most often found when petting your dog.
How can I prevent fleas and ticks on my dog?
Both topical and oral treatments exist for dogs. Regular treatment to prevent fleas is much easier than trying to get rid of them once an outbreak occurs. Ask your vet to recommend a flea treatment that will be safe and effective for your dog.
What are the treatment options for dogs who have ticks?
There are many options when it comes to flea and tick treatment. Be sure to ask your vet what product best suits your dog’s needs.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 30, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.715.5143. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:30 pm. Saturday: 9:00 am - 5:00 pm.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Prevost Veterinary Clinic