Karen Trudell

Veterinary Assistant

Although Karen grew up in Grand Center, Alberta, she has spent most of her time on the Island. Karen started at Prevost in 2000 and loves the family atmosphere. Karen has always had cats and dogs and her hobbies are walking, hiking, reading and working in her yard.

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The Indoor-Outdoor Controversy: Which lifestyle is best for cats?

Written by Margie Scherk, DVM, Dipl. ABVP (Feline) -- During this period of change brought on by COVID-19, we have had to learn a new set of rules. Through hand hygiene, greater physical awareness, and social distancing, we have, at least as I write this, helped to flatten the curve in British Columbia.

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Last updated: May 29, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

Monday to Friday: 9:00 am - 5:30 pm
Saturday: 9:00 am - 5:00 pm

NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Prevost Veterinary Clinic